Privacy policy

Last Updated: February 7, 2026

La Monita Studio operates this store and website, including all information, content, features, tools, products, and related services, to provide you, as a customer, with a personalized shopping experience (the “Services”). La Monita Studio is powered by Shopify, which enables us to provide these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understood how your information is collected, used, and shared as described in this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or made non-identifiable. Depending on how you interact with the Services, your location, and applicable law, we may collect or process the following categories of personal information:

  • Contact Information: name, billing and shipping addresses, phone number, and email address.

  • Financial Information: credit/debit card numbers, bank account details, payment information, transaction details, and payment confirmation.

  • Account Information: username, password, security questions, preferences, and settings.

  • Transaction Information: items you view, add to cart or wishlist, purchase, return, exchange, or cancel, including past transactions.

  • Communications: any information included in communications with us, such as support requests.

  • Device Information: device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: interactions with the Services, including how and when you access or use them.

Sources of Personal Information

We may collect personal information from:

  • Directly from you (e.g., when creating an account, using the Services, contacting us, or providing information).

  • Automatically via the Services (e.g., device data, cookies, and similar technologies).

  • From service providers (e.g., technology, payment, analytics, and shipping services).

  • From partners or other third parties.

How We Use Personal Information

We may use personal information to:

  • Provide, customize, and improve the Services: process orders and payments, remember preferences, manage your account, facilitate shipping, returns, or exchanges, allow reviews, and create a personalized shopping experience.

  • Marketing and advertising: send promotional messages by email, SMS, or postal mail, and show ads online based on your activity.

  • Security and fraud prevention: authenticate accounts, provide secure payments, detect or investigate fraudulent or illegal activity.

  • Communication: respond to inquiries and provide customer support.

  • Legal reasons: comply with laws, respond to valid legal processes, enforce policies, or investigate potential violations.

How We Share Personal Information

We may share personal information in legitimate circumstances, including:

  • With Shopify, service providers, and third parties performing services on our behalf (e.g., IT, payments, analytics, customer service, cloud storage, shipping).

  • With marketing and business partners to deliver marketing or targeted ads.

  • When you consent or request information sharing (e.g., shipping or social media integrations).

  • With affiliates or within our corporate group.

  • During business transactions such as mergers or bankruptcy, or to protect rights or enforce policies.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information may be shared internationally with Shopify or third parties to provide and enhance Services. Shopify is responsible for processing your information for these purposes. Learn more about Shopify’s consumer privacy practices at Shopify Privacy.

Third-Party Websites and Links

The Services may link to third-party websites. We are not responsible for their privacy or security. Information shared publicly on such platforms may be visible to others.

Children’s Data

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. Parents may request deletion of a child’s information.

Security and Retention

No security system is perfect. Information may not be fully secure during transmission. Personal information is retained as needed to provide Services, comply with legal obligations, resolve disputes, or enforce policies.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access, deletion, or correction of personal information.

  • Data portability.

  • Managing communication preferences and opting out of marketing emails.

  • For UK/EEA residents: objecting to processing, restricting processing, and withdrawing consent.

Requests can be submitted via the contact information below. We may require identity verification before processing requests.

Complaints

You may submit complaints about our handling of personal information via the contact details below or to your local data protection authority.

International Transfers

Personal information may be transferred, stored, and processed outside your country of residence. Transfers outside the EEA or UK rely on recognized mechanisms such as EU Standard Contractual Clauses or equivalent UK instruments.

Changes to This Privacy Policy

We may update this policy to reflect changes in practices, legal requirements, or operational needs. Updates will be posted on this site with a revised “Last Updated” date.

Contact

For questions, concerns, or to exercise your privacy rights, email: contact@lamonitastudio.fr. La Monita Studio is the data controller for your personal information.